At Zyl Kora, we work to provide smooth and secure shipping for all orders. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
Order Processing
Processing time: 1–3 business days
Delivery time: 5–10 business days
Tracking details are sent by email after shipment
Shipping area: United States only
1. Order Processing Time
All orders are processed within 1–3 business days
Orders are not processed on weekends or holidays
A confirmation email will be sent after your order is placed
Our products include sunscreen lotions, skin hydration products, and daily skin care essentials
2. Shipping Time
Estimated delivery time is 5–10 business days
Delivery times may vary depending on location and external shipping conditions
3. Shipping Charges
Shipping costs are calculated at checkout (if applicable)
Any shipping fees will be displayed before payment is completed
4. Order Tracking
Once your order is shipped, you will receive a tracking number by email
Tracking details can be used to monitor shipment status
5. Shipping Delays
Delays may occasionally occur due to:
Weather conditions
Carrier service issues
High order volume or peak seasons
We appreciate your patience during such situations.
6. Incorrect Address
Please ensure your shipping address is entered correctly during checkout
We are not responsible for orders shipped to incorrect or incomplete addresses provided by customers
7. Lost or Damaged Packages
If your order arrives damaged or is lost during transit, please contact us as soon as possible. We will coordinate with the shipping carrier to help resolve the issue.
